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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A context menu will open. It offers thorough information about all the actions that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge collection of educational videos explaining how to use our web hosting Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our extensive FAQ database, which contains questions asked by actual individuals and provides real solutions. We regulary "revamp" our FAQ database with new Q&A's in an attempt to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can touch base with our fantastic team of customer service technicians available 24/7 and ready to help you with any question. Each trouble ticket you open will be responded to in less than 60 minutes (the average ticket response time is just twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 316480

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com