In case you have never opened a hosting account or you are changing companies and the new one deploys a Control Panel that you have not seen so far, you may get bewildered about how to do a particular task in your account or on your personal computer. Because of this, some companies have prepared a knowledge base, which lists the most frequent queries and problems pertaining to the specific platform they use, instead of adding only some general details. This type of knowledge base will permit you to find the needed information quickly and easily, so you won’t need to commit lots of time and energy to things that may require something as simple as hitting a button or checking off a tick box. Thus, not only can you get things done, but you can also acquaint yourself with loads of new and interesting things, both about the way you can manage your account and about the way the web hosting service functions in general.
Extensive Online Documentation in Hosting
If you have ordered your very first hosting
package from our company or have migrated your website over to us, you’ll get used to our platform and our created-developed Hepsia hosting Control Panel in a jiffy thanks to the fact that we have compiled a substantial online knowledge base where you can find all the info that you may ever need – both general info in regard to the service as a whole and more specific info about the separate features that you can use and the complications that you can come across. The articles are available in two places. The whole article list is accessible via the Help section of the Control Panel. You can find articles that are dedicated to the different features in each Control Panel section too. You can get to know how to accomplish virtually everything, from enabling an .htaccess config file to administering a mailing list, and all the articles feature thorough guidelines, so you’ll never become lost due to an unclear text. Surely, in case you encounter a more specific obstacle and you’re unable to find a solution in our knowledge base, you can contact our client support staff members 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated hosting service
feature extensive online help documentation where you will find info on all the functions that our custom-created Hepsia hosting Control Panel comes with, as well as solutions to various questions and predicaments that you could bump into. All configuration manuals offer exhaustive descriptions, so you will not need to worry about skipping something in case you aim to export a database, for instance. The troubleshooting articles encompass a number of potential causes of given problems and the solution for each of them, so in case you’re not able to send emails even though you have the right SMTP settings, for example, you can quickly find out what the reason for this may be and rectify the problem with two or three mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find relevant articles in each single section. If you want to browse all help articles, click on the Help link, which is located in the upper right corner of the Control Panel.